Anyone buying a LG Chem RESU storage for their home has a clear expectation: Namely, that the storage system just works. And that it helps to gain the maximum benefit from his or her own solar system over many years.
Ensure installation quality
We think that the installation of our products is not particularly complicated. We have paid attention to this during development. Nevertheless, there are some points to consider. To ensure a high and consistent installation quality, we at LG Chem have launched the LG Chem Certification Program for our installation partners.
The Sequence: 3 Steps
To make participation as flexible as possible, we offer our certification training online twice a week. This approach allows you to comfortably follow your webinar from your computer at your workplace. Following the webinar, we invite you to an online test. All successful graduates will then receive a certificate within a few minutes.
The added value of a certification
We offer all certified installers the free listing in our online installer search. You will be found by potential end customers and can win customers with the help of the certificate. The attractively designed certificate can also be exhibited in your operating rooms, signaling your visitors that RESU batteries are installed by well-trained professionals. In addition, our installation partners benefit from constant information on product innovations and exciting sales campaigns.
LG Chem RESU Installer Network Coverage EMEA
At a later date, we will bind the warranty offered by us to the certification of the installer. You will then be able to make sure your end customer benefits from the warranty by registering the RESU storage system in our partner portal.
Get certified now
We have aroused your interest? Then click on this button and sign up for one of the upcoming trainings.
Frequent questions regarding the certification
You still have questions? You are in good company. That’s why we’ve summarized the most common questions below (and of course the answers):
No reason to worry. Until now (August 2019) we grant the end customer warranty independently of an installer certification. We plan to change this – but will announce that change in good time.
If all questions have been answered correctly, the certificate will arrive within 15 minutes. If this does not work, please check your SPAM folder for a message from the sender firstname.lastname@example.org. Maybe not all questions were answered correctly? Then just try again.
The certificates issued so far relate exclusively to the 2nd generation RESU products mentioned in the certificate. For future product generations, we will offer a separate certification.
There are two steps required for your business to appear as a certified installer:
- It is important that you open the legal texts once by clicking on “view all” and scroll down to the end – this is the only way to “check off” the checkbox on the form by clicking on “Confirm”.
- A few days after receiving the certificate you will receive another mail with a “product number” for your certificate. You can register this number like a RESU product in the Partner Portal. After successful completion of this registration, your company will appear in the search.
The procedure is described in this document.