GECP App
We have introduced the GECP app to streamline the assistance process and RMA requests for residential energy storage systems. The app enhances the customer experience by making it easier to manage requests and communicate with the support team while providing technicians with a more efficient way to handle calls and speed up repair decisions. Overall, the GECP app promises faster and more convenient service for all users. Download the app, open tickets, and monitor their status in real-time:
For more information, Read this article.
The app is available to all registered installers. You can also access it via the online portal by clicking on this link.
For LG FLEX or LG PRIME:
Follow the instructions in this guide to obtain essential information to include in the ticket.
